Hospice Referrals for Healthcare Professionals
Your Partner in Coordinated Hospice and Comfort Care
Serenity Hospice Care collaborates with physicians, hospital discharge planners, case managers, social workers, and care coordinators throughout Southern California. Together, we help eligible patients transition to personalized hospice care in their homes or residential communities.
Based in Claremont, California, we support patients across Los Angeles, San Bernardino, Orange, and Riverside counties.
Coordinated Support for Your Patients
Timely hospice referrals can give patients and families more time to benefit from symptom management, caregiver education, emotional counseling, and practical assistance.
Our interdisciplinary team communicates with referring providers, attending physicians, patients, relatives, and facility staff. This coordinated approach supports continuity of care while respecting each patient’s clinical needs, personal preferences, and comfort goals.
We provide hospice services in:
- Private homes and apartments
- Board-and-care homes
- Assisted living communities
- Memory care communities
- Skilled nursing facilities
Why Refer to Serenity Hospice Care?
Accredited and Certified Care
Serenity Hospice Care is Joint Commission-accredited and Medicare-certified. Our team follows established standards for clinical quality, patient safety, documentation, and coordinated care.
Responsive Referral Support
Our intake team is available 24 hours a day, seven days a week to discuss potential referrals, explain eligibility requirements, and coordinate an assessment.
Interdisciplinary Clinical Services
Depending on the individualized care plan, patients may receive support from hospice physicians, nurses, certified home health aides, social workers, spiritual counselors, bereavement professionals, and volunteers.
Pain and Symptom Management
Our clinical team develops individualized strategies for pain, dyspnea, nausea, fatigue, anxiety, restlessness, and other distressing symptoms associated with the qualifying illness.
Attending Physician Collaboration
Patients may continue working with their attending physician. Our hospice medical director and nurses coordinate the plan of care and provide relevant clinical updates in accordance with applicable requirements and patient preferences.
Coverage Verification
Admissions coordinators help verify benefits through Medicare, Medi-Cal, Medicare Advantage, and private insurance. Coverage depends on eligibility, the individual plan, and whether services relate to the hospice diagnosis.
Clinical Indicators for a Hospice Evaluation
A hospice evaluation may be appropriate when a patient experiences:
- Recurrent hospitalizations or emergency room visits
- Progressive functional or mobility decline
- Increased dependence with activities of daily living
- Unintentional weight loss or reduced nutritional intake
- Recurrent infections or impaired skin integrity
- Increasing pain, dyspnea, fatigue, or other symptoms
- Advanced cardiac, pulmonary, renal, neurological, or oncological disease
- Progressive Alzheimer’s disease or another form of dementia
- A shift from curative treatment toward comfort-focused care
These indicators do not independently establish eligibility. Hospice admission requires a clinical assessment and physician certification in accordance with the applicable benefit requirements.
How to Refer a Patient
- Contact our intake team: Call our 24/7 number or use the designated secure referral channel.
- Provide clinical information: Share the diagnosis, health history, recent decline, current symptoms, and care setting.
- Coordinate an assessment: Our team contacts the appropriate parties to arrange a clinical evaluation.
- Confirm eligibility: The hospice and attending physicians complete the required certification.
- Develop the care plan: Once the patient is admitted, we coordinate visits, medications, supplies, and equipment according to the patient’s needs.
To protect patient privacy, please send protected health information only through an approved secure referral method.
24/7 intake: 1 (800) 919-6419
Coordinate Hospice Care With Our Team
Serenity Hospice Care serves eligible patients within an approximately 60-mile radius of Claremont, subject to availability.
Contact us to discuss clinical questions, hospice eligibility, insurance verification, or a patient referral.
